Many Worlds Labs / Support
Support
How can we help?
Real people, one inbox. Whatever the app, whatever the question, you can reach us directly — we usually reply within a couple of days.
Contact us
Email hello@manyworldslabs.com with your question, a bug report, or a feature idea. It helps to include the app name, your device and OS version, and a screenshot if something looks wrong.
Our apps
Common questions
Where is my data stored?
On your device, and synced through your own private iCloud where the app supports it. We don't run servers that hold your data and we can't see it. See each app's privacy policy above for specifics.
How do I export or delete my data?
Each app lets you delete your content from within it, and several offer backup/export. Deleting an app removes its on-device data; to remove synced copies, delete the app's data from your iCloud settings.
How do I request a refund?
Purchases are handled by Apple. Request refunds through Apple at reportaproblem.apple.com.
Still stuck?
Just email hello@manyworldslabs.com — we read every message.